Before giving the credit card info I asked how much would be charged to my CC. Most of an hour later and several "on holds" she came back with the good deal they had for me since my "router obviously is defective." They were going to send me second day air a new router, I just needed to give her my CC #. Extreme amount of noise on her end she appeared unable to block. Rigmarole of testing router, plugging, unplugging, resetting, collecting and attempting to use IP addresses as "Mandy" rattled off erroneous sequences of instructions, obviously not connecting her dots. I constantly repeated spelling, giving phonetic examples of letters. "Mandy" could not take simple information she asked for. No, I don't have any support on the unit but at this point I feel I did get my money's worth out of it.ģ month old Belkin-AC1200-Wireless router out.
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Pass this on people, we shouldn't have to keep purchasing on annual basis, my last first 3k belkin wireless router was $40 in 2007 and it's still working on a hp desktop and roku device. I will buy another wireless range extender but you can bet I will never buy another Belkin product ever again. DO NOT SUPPORT BELKIN MANUFACTURING BY PURCHASING THEIR INFERIOR PRODUCTS! The unit lasted as long as the warranty but the actual tech support will only last for 90 days. So bottom line is spend your money wisely America. This is the only authorized support I can give you.” Really? They should not be allowed to do this!!!! I called the customer service number 1-80 to find out why the online support was not working and got this answer, "You will need to upgrade to preferred premium support for an additional $39 or with your range extender model you can purchase a brand new range extender for only $48.95. What is going on? The only reason I purchased Belkin in the first place was the online support, 24/7 but that's not really a feasible option.
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I have 3 computers and 2 tablets and as soon as retell my problem and give my model & serial numbers all over again that connection is dropped.